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    Subject Notes Illustration
    Subject Notes Illustration
    Course Code: ITEC312856 Topics

    Information Technology Infrastructure

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    56
    Total Topics
    0
    Completed
    56
    Pending
    8
    Units / Chapters
    Chap 1:

    Overview

    0/12 done12 topics
    01
    Definitions and Infrastructure management activities
    02
    Evolutions of Systems since 1960s (Mainframes-to-Midrange-to-PCs-to-Client-server computing-to-New age systems) and their Management
    03
    Growth of internet, current business demands and IT systems issues
    04
    Complexity of today's computing environment
    05
    Total cost of complexity issues
    06
    Value of Systems management for business
    07
    Factors to consider in designing IT organizations and IT infrastructure
    08
    Determining customer's Requirements
    09
    Identifying System Components to manage
    10
    Exist Processes, Data, applications, Tools and their integration
    11
    Patterns for IT systems management
    12
    Introduction to the design process for information systems
    Chap 2:

    Current computing environment

    0/3 done3 topics
    13
    Complexity of current computing, multiple technologies, multiple vendors, multiple users
    14
    e-Waste disposal
    15
    Total cost of ownership
    Chap 3:

    IT system Management

    0/9 done9 topics
    16
    Common tasks in IT system management
    17
    Approaches for organization Management
    18
    Models in IT system design
    19
    IT management systems context diagram
    20
    Patterns for IT system Management
    21
    Information system costs and benefits
    22
    Capital budgeting for information system
    23
    Real Options pricing models
    24
    Limitation of financial models
    Chap 4:

    Service Delivery Processes

    0/3 done3 topics
    25
    IT services continuity management
    26
    Capacity management
    27
    Availability management and service desk
    Chap 5:

    Service Support Management

    0/6 done6 topics
    28
    Service support process
    29
    Configuration Management
    30
    Incident management
    31
    Problem management
    32
    Change management
    33
    Release management
    Chap 6:

    Storage Management

    0/8 done8 topics
    34
    backups, Archive, Recovery, Disaster recovery
    35
    Space management
    36
    Hierarchical storage management
    37
    Network attached storage
    38
    Storage area network
    39
    Bare machine recovery
    40
    Data retention
    41
    Database protection
    Chap 7:

    Security Management

    0/9 done9 topics
    42
    Introduction Security
    43
    Identity management
    44
    Single sign-on
    45
    Access Management
    46
    Basics of network security
    47
    LDAP fundamentals
    48
    Intrusion detection
    49
    Firewall
    50
    Security information management
    Chap 8:

    IT Ethics

    0/6 done6 topics
    51
    Introduction to Cyber Ethics
    52
    Intellectual Property
    53
    Privacy and Law
    54
    Computer Forensics
    55
    Ethics and Internet
    56
    Cyber Crimes

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